How to terminate your contract

We are confident that you will be satisfied with this insurance.

However, if not, you can terminate your contract under certain conditions and the termination date and the notice period can vary as described below.

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Under which conditions you can terminate your contract

Your contract is about to expire

At any time.

Your policy runs for 1 year and is renewed annually. However, you can cancel it daily without notice period by email. The cancellation will take effect at midnight on the day of your notice.

You just purchased the insurance

You dispose of a legal withdrawal right enabling you to revoke the policy free of charge using the revocation form within 14 calendar days of receiving the General Conditions and the Policy Schedule. The revocation will take effect immediately upon notification.

The tariff or the General Conditions have been changed

You can terminate the contract if we change the tariff or General Conditions to your detriment.

Once you are informed of the change, you have 1 month to cancel the policy by the day the change takes effect, and in any case within 1 month after the change is communicated to you. The cancellation will then take effect on the day of your notice, at midnight.

After a claim

After you had a claim, you can cancel your policy within 1 month of receipt/refusal of compensation. The cancellation will take effect 2 months after notice, or on the annual premium due date if it falls before the expiry of the aforementioned 1-month period.

The policyholder passed away

The contract continues for the benefit of the heirs who are obliged to pay the premiums. They can cancel the policy within 9 months of becoming aware of the death. The cancellation will take effect after a period of 1 month from the notification.

You sell your car

If you sell your car, there is no more risk to insure. You must inform us as soon as possible, within 14 days of the sale. Your policy is then terminated by operation of law from the day of sale, midnight, if you inform us in time.

You can review full details in the General Conditions.

The information available on the site is provided for information purposes only and is non-contractual. It is the customer's responsibility to read the general conditions of our products carefully and to make well-considered decisions.

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