Claim & contact details
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At any time.
Your policy is renewed annually. However, you can cancel it daily without any notice period via email. It will then take effect at midnight on the day of your notice.
You can revoke your policy free of charge (using the revocation form) within 14 calendar days of receiving the General Conditions and Policy Schedule. It will take effect immediately.
You can terminate your contract if we change the price or General Conditions to your detriment.
Once you're informed of the change, you have 1 month to cancel the policy by the day the change takes effect, or in any case 1 month after the change is communicated to you. The cancellation will then take effect on the day of your notice, at midnight.
You can cancel your policy within 1 month of receipt/refusal of compensation related to a claim. The cancellation will take effect 2 months after notice, or on the annual premium due date if it's before the expiry of the aforementioned 1-month period.
The contract will continue to benefit the heirs who are obliged to pay the premiums. They can cancel the policy within 9 months of becoming aware of the death. The cancellation will take effect 1 month after the notification.
If you sell your car, there is no more risk to insure. You must inform us as soon as possible: within 14 days of the sale. If you inform us in time, your policy will be terminated by operation of law from the day of sale, at midnight.
The information available on the site is provided for information purposes only and is non-contractual. It is the customer's responsibility to read the general conditions of our products carefully and to make well-considered decisions.
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